Company
GE Aviation 2018
My Role
As the lead UX designer, I delivered designs, interviewed plant personnel, planned agendas for site visits, and created personas to ensure alignment with user needs and project goals.
Problem
Lack of visibility into GE Aviation supply chain causing delays, added costs for materials, and increased need for overtime.
Goal
Provide a real time view of raw materials to finished engines moving through the business to optimize how it operates. Increase on time delivery of both new make as well as repaired engines by being proactive with potential issues that could arise.
Users
- Ops leaders
- Shift supervisors
- Plant managers
Challenges
Data in the backend systems was not managed. Understanding how material is supposed to flow through the business vs how it currently does. Striking a balance between the information displayed and the need to drill down to lower levels.
Approach
- Interview ops leaders/operators
- Site visits / contextual inquiry
- Persona creation
- wireframes
- visual design
Solution
- Responsive
- Real time view
- Track raw materials to finished goods
- Business view down to individual work stations at manufacturing facilities
- Material alerts and notifications
- Prioritization of materials/engines
- Large plant floor displays down to mobile phones
Web Screens
Mobile Screens
