Field Alert

Company

General Electric 2017

My Role

In my role as the lead UX designer, I spearheaded the delivery of designs, conducted in-depth competitive analyses. I also engaged in user interviews, planned agenda for site visits, ensuring comprehensive understanding and alignment with user needs.

Problem

Inefficient communication channels which introduce safety risks for field engineers performing repairs on 200ft wind turbines.

Goal

Create a digital tool that will enable a safer work environment for field engineers. Providing them with real time information that better aids in the decision making of “Should I continue to work?”

Users

Field engineers

Challenges

Spotty data coverage at wind farms and avoiding the need for the field engineers to become amateur meteorologists to process the information presented.